Terms of Service

By creating a Trylo account or using the Trylo widget, you agree to these Terms of Service ("Terms"). If you do not agree, do not use the service.

Trylo provides a virtual try-on widget that can be embedded on clothing product pages. End customers of the merchant can upload a photo and receive an AI-generated image showing how a garment might look on them. Trylo is offered as a subscription SaaS product with quota-based billing.

You must provide accurate information when creating an account. You are responsible for keeping your credentials secure and for all activity that occurs under your account. Notify us immediately at hello@trylo.ai if you suspect unauthorized access.

You may use Trylo only for lawful purposes and in compliance with these Terms. You must not:

• Embed the widget on pages that sell counterfeit, illegal, or adult goods
• Attempt to reverse-engineer, scrape, or abuse the Trylo API beyond normal embed usage
• Resell or sublicense access to the Trylo API or infrastructure
• Upload or facilitate the upload of photos of minors without parental consent
• Use the service to generate, distribute, or enable generation of illegal, defamatory, or non-consensual imagery

We reserve the right to suspend accounts that violate these terms without prior notice.

Subscription fees are billed in advance on a monthly or annual cycle. Plan quotas reset at the start of each billing period. Unused try-ons do not carry over.

Top-up packs are billed immediately upon purchase and expire at the end of the calendar month. Payments are processed by Paddle.

If a payment fails, we will notify you and provide a grace period of 7 days to update your payment method before service is restricted.

Please see our Refund Policy for full details. In general, we do not offer refunds on subscription fees or top-up packs except in cases of extended service outage.

Trylo retains all rights to the Trylo platform, software, and brand. You retain ownership of your merchant account data and any garment images you configure within the service.

Generated try-on images are provided to end customers for personal visualization purposes only. Trylo does not claim ownership over generated images, but makes no warranty that such images do not implicate rights of third parties (e.g., model likeness rights).

The Trylo service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that results will be accurate, realistic, or fit for any particular purpose.

To the maximum extent permitted by law, Trylo's aggregate liability for any claims arising from use of the service shall not exceed the total fees paid by you in the three months preceding the claim.

You may cancel your subscription at any time from your merchant dashboard. Access continues until the end of the current billing period. We may terminate or suspend your account for material breach of these Terms.

These Terms are governed by applicable law. Disputes will be resolved by binding arbitration or, where arbitration is not permitted, in a court of competent jurisdiction. Nothing in this clause limits your statutory consumer rights where applicable.

We may modify these Terms at any time. We will provide at least 14 days' notice for material changes by email. Your continued use after the effective date constitutes acceptance.

For questions about these Terms, email hello@trylo.ai.